The American Medical Association (AMA), along with an external advisory committee comprised of physicians and health IT experts, have developed a new framework intended to improve electronic health record (EHR) usability for physicians and patients, according to an AMA news release.
The framework, comprised of eight priorities and their related challenges, aims to address the top EHR challenges limiting the potential for providers to deliver enhanced patient care, improve productivity and reduce administrative costs.
The priorities are as follows:
- Enhance physicians’ ability to provide high-quality patient care
- Support team-based care
- Promote care coordination
- Offer product modularity and configurability
- Reduce cognitive work load
- Promote interoperability and data exchange
- Facilitate digital patient engagement
- Expedite user input into product design and post-implementation feedback
The framework was developed in response to an AMA and RAND Corp. study that revealed physician discontent with EHRs.
AMA President-elect Steven J. Stack, MD, said:
“Physician experiences documented by the AMA and RAND [study] demonstrate that most EHR systems fail to support efficient and effective clinical work. This has resulted in physicians feeling increasingly demoralized by technology that interferes with their ability to provide first-rate medical care to their patients.”
Through its Professional Satisfaction and Practice Sustainability initiative, the AMA will use the framework to work with physicians, vendors, policymakers, healthcare systems and researchers to drive EHR improvements, according to an AMA Wire report.