Patients assigned a care coordinator receive better care at a lower cost than patients who do not work with coordinator, according to an analysis of the 2014 results from Horizon Blue Cross Blue Shield of New Jersey’s patient-centered programs.
The objective of Horizon BCBSNJ’s patient-centered practices is to provide patients with better coordinated and personalized care. Patients are assigned a care coordinator and receive other related services, such as patient monitoring and communication from the doctor and care coordinator, active coordination of a patient’s care with other providers, and wellness support and education.
For its 2014 results, Horizon BCBSNJ reviewed claims data for members receiving care from a patient-centered practice and compared those findings to members receiving care from traditional primary care practices.
Patient-centered members, compared to those members in traditional practices, had a:
- 6 percent higher rate in improved diabetes control;
- 8 percent higher rate in colorectal cancer screenings;
- 8 percent lower rate in hospital admissions; and
- 9 percent lower total cost of care.
There were a number of other benefits as well.
Robert A. Marino, chairman and CEO of Horizon BCBSNJ, said:
“The promise of patient-centered, or value-based, care to deliver better quality care at a lower cost is no longer theoretical, it’s a reality.”