What is one way to reduce diagnostic errors? Pay for care coordination, according an Institute of Medicine report.
The authors of the report, titled “Improving Diagnosis in Health Care,” wrote:
“Fee-for-service Medicare and most commercial payers do not pay for time that a clinician spends contacting other clinicians by phone or email to facilitate the diagnostic process, for example, by helping determine the appropriate diagnostic tests for a patient.
“To improve teamwork and care coordination in the diagnostic process, the committee recommends that the Centers for Medicare & Medicaid Services and other payers should create current procedural terminology (CPT) codes and provide coverage for additional evaluation and management activities not currently coded or covered … New CPT codes can help incentivize communication and collaboration among treating clinicians and clinicians who conduct diagnostic testing in order to improve the diagnostic testing process for patients.”