The Eastern Iowa Mental Health/Disability Services Region division of the Iowa Department of Human Services recently awarded a new service contract to Robert Young Center in order to expand mental health services currently unavailable to citizens of five rural counties.
As part of the contract agreement, the center will move to a care coordination structure, giving staff the ability to serve handle a patient’s care plan directly or to partner with other hospitals to ensure the patient receives all services needed in his or her care plan. In addition, the center will have a qualified mental health professional available 24 hours a day to conduct evaluations face-to-face or via telehealth video monitoring equipment.
Such programs have begun popping up in health systems across the country, as the intersection of mental health and primary care has become more critical to patients and providers. We’ve also started to see more programs offer telehealth options to participants, especially as technology improves and the need for constant connection increases.