In a recent webcast, KPMG released a survey of 120 healthcare provider employees that found only 25% had implemented effective, stable telehealth services. Approximately 40% of those surveyed indicated their companies were either in pilot stages or early program investments.
In a statement, KPMG Managing Director Dr. Richard Bakalar pointed out how telehealth services can benefit patient and provider:
Healthcare providers need to think of virtual care as a means to improve patient access and provider efficiency, especially as value-based contracts and other reimbursement incentives gain a greater share of revenue, while meeting patient care needs by filling gaps for key medical specialties.
According to Dr. Bakalar, the possible applications of telehealth are quickly expanding, and participating providers have already begun to benefit:
Telehealth is rapidly evolving beyond urgent care and is increasingly used for follow up visits and helping chronically ill patients connect with their doctor online. Health plans and government payers are seeing the value from the technology and enhancing reimbursement for virtual care.